What is EDI 855?
Using the purchase order acknowledgment, sellers communicate receipt or rejection of an order to a buyer. This document also communicates errors or changes to an order.
The EDI 855 has several functions, including:
- Acknowledges receipt of a purchase order from a buyer
- Communicates seller’s intent to fulfill the order
- Reports any errors on the order, such as inaccurate pricing or part numbers
- Communicates issues with fulfilling the order, such as insufficient quantities
- For drop-ship orders, provides retailers with delivery status information to share with consumers
- Improve efficiency by eliminating the need to call, email or fax confirmation of order receipt
- Reduce errors and discrepancies from manual data entry
- Provide timely and automated visibility into a supplier’s commitment to fulfill an order
- Reduce post-invoice reconciliation issues
- Confirm e-commerce order details for end consumers
The EDI 855 contains all the information normally associated with a purchase order, as well as optional, additional information. The EDI 855 includes:
- Purchase order number
- Purchase order date
- Requested ship and/or delivery date
- Location(s) where the product or services should be supplied to
- Product item identifiers/services such as UPC/EAN/GTIN needed with their respective quantities
- Carrier and service levels
- Vendor number
- Item price
- Item description
- Expected charges and/or allowances
- Additional dates (such as cancel by dates)
- Document Creation: The PO Acknowledgement is often a new requirement for companies that are just starting with EDI. Like other EDI documents, issues can arise from incomplete data, incorrect data or data that does not align with retailer’s expectations.
- Timeliness: Retailers have different requirements for suppliers sending the EDI 855 document. It’s important to respond quickly. Often the 855 must be sent within 24 to 48 hours after receiving the original purchase order.