B2B Managed Services
B2B managed services is business-to-business outsourcing solutions that provide the expertise, technical infrastructure, and program and process support to deliver a robust B2B e-commerce solution. Managed services enable a business to interact more effectively with trading partners and to achieve business objectives.
An effective B2B managed services solution should provide:
• Technology - the comprehensive infrastructure needed to exchange B2B transactions with partners, translate business documents between any of the many B2B e-commerce standards now in use, and provide reporting and visibility into B2B processes and networks. This infrastructure should include: on-demand B2B data translation and delivery; and B2B business process management and activity monitoring. |
• Processes - best-practice processes for implementing or extending the use of B2B e-commerce in an organization, managing a B2B program on an ongoing basis, and quickly and easily bringing new trading partners onto a B2B network. The processes should include: business process expertise; rapid solution implementation and short time-to-value; and global trading community management. |
• People - skilled people with both technical and business expertise who can support and deliver a B2B program that meet current and future business objectives. These include: dedicated experienced B2B project managers; B2B technology and standards experts; and 24x7 support. |
Although B2B e-commerce is a strategic function, touching many areas of the business—from procurement to order processing to delivery and payment—the steps involved in sharing data are similar, no matter which area of the business is to be enabled with B2B e-commerce. These steps can also be clearly identified and managed as a service to users within the business. Leveraging a managed services solution usually offers a lower-risk approach to investment, while still providing the resources and skills needed to deploy B2B solutions that many organizations cannot justify employing in-house.
For many companies, the question they need to ask themselves is not "Should we outsource our B2B solutions?" but "Can we afford not to outsource our B2B solutions?"
Effective Data Managed Services takes responsibility for part or all of your B2B integration infrastructure and processes, enabling you to outsource the electronic exchange of business documents with your trading partners, as well as the on-boarding and ongoing support of your trading partners. Our EDI outsourcing and monitoring services are customized to your company's needs. On-site, off-site or hosted at a secure third party facility, each solution is designed around your company's requirements. Customized reporting allows your management team to review critical information of your day-to-day supply chain. 24x7 support is available, allowing for effective support of any international locations.
Founded by EDI experts, Effective Data (ED) has been a leader in the electronic commerce consulting arena since 1991, focusing on EDI and Data Integration consulting. We believe in providing an agnostic solutions approach, recommending the best solution for our clients. Our technical resources have experience spanning multiple platforms utilizing multiple translator packages. We utilize the right tool at the right time to help our clients solve their business need. Our experience crosses virtually every industry vertical deploying virtually every transaction set. Our clients vary in size and some have been with Effective Data since the beginning. Many whom have outsourced their day to day EDI to Effective Data. We have supported clients with monthly transaction volumes in the tens of thousands.
Effective Data's core competency is developing and managing robust EDI solutions. With each project, our EDI specialists collaborate to identify key business objectives, define the right solution, and manage the project through successful implementation with a thorough understanding of industry standards, best practices and technology. Our typical technical resource has over 20 years of IT experience with over 10 years of EDI/EAI experience implementing a myriad of solutions including:
• B2B Managed Services
• Complete EDI Outsourcing
• Custom EDI Solutions
• Data and Enterprise Application Integration
• EDI Analysis
• EDI Translator Implementations
• Project Management
• System Upgrades
• Trading Partner Implementations
• Transaction Development
• Training
Effective Data believes strongly in approaching projects in a phased approach, from both a deliverable and methodology standpoint. We will consistently work with our clients by:
Analyzing business objectives
Outlining user audiences (internal and external)
Reviewing usability issues
Planning for future growth.
This methodology has been utilized in 100's of our clients' successful implementations.
